Software Maintenance Services

Full support and maintenance that keep your software systems secure, fast, and trouble-free.

Software Maintenance

Our software maintenance services are designed to keep your applications running at optimal performance while reducing operational costs and minimizing business disruption. From routine updates to complex system overhauls, we've got you covered.

SAP Support

Our SAP system maintenance includes module updates, performance optimization, user management, and troubleshooting to ensure your enterprise resource planning runs smoothly.

Website Maintenance Services

Complete website maintenance covering security updates, content management, performance optimisation, backup management, and technical support to keep your web presence secure, fast, and user-friendly.

Android App Maintenance Services

End-to-end Android application support including bug fixes, OS compatibility updates, performance enhancements, security patches, and Google Play Store compliance to ensure optimal user experience across all devices.

iOS App Maintenance Services

Comprehensive iOS app maintenance covering Swift updates, iOS version compatibility, App Store optimization, security enhancements, and performance improvements to maintain seamless functionality on all Apple devices.

Content Management System Support

CMS support includes updates, security patches, and technical fixes to ensure your website remains secure, stable, and up to date. We also cover performance tuning, plugin management, and compatibility support with third-party tools and integrations.

Remote IT Support Services

Our remote technical support includes real-time assistance for troubleshooting hardware, software, and network issues without the need for on-site visits. It also covers system monitoring, security updates, software installations, and user support through remote access tools.

Complete Care For Your Software Systems.

Software maintenance services refers to the process of correcting, upgrading, and improving software applications after they've been developed and deployed. It's the "healthcare" for your systems. Ensuring they continue to function properly, stay secure, and meet your evolving business needs.

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Development process

Here's how we'll work together to keep your software running flawlessly

Requirement Analysis

We'll assess your maintenance needs, business goals, and system requirements to pinpoint key focus areas and collaboratively define priorities for your maintenance strategy.

System Assessment

A thorough analysis of your current software infrastructure, identifying potential vulnerabilities, performance problems, and optimisation opportunities.

Maintenance Strategy Development

Based analysis, we create a customised maintenance plan tailored to your specific business requirements, budget constraints, and growth objectives.

Implementation

We’ll take the lead on the approved strategy, assign roles, and begin implementation immediately.

Ongoing Optimisation

Regular maintenance cycles including security updates, performance monitoring, bug fixes, and system optimisations.

More on our project management style

System tools we use

Why Partner with 4i Tech

Culturally Diverse team

Professionals from 6 countries, communicating in more than 10 languages. We have a global perspective, and collaborate seamlessly across cultures.

Cost Efficiency

Scale capacity up or down efficiently without increasing in-house costs or overhead. Access top-tier developers at a fraction of your cost.

Legally Secure Partnership

Outsource confidently. We are duly registered in Taiwan, helping you minimise the complex legal processes.

Skilled Talent

Trained at top universities in Taiwan with extensive work experience, our developers bring precision and depth to every task.

Robust Infrastructure

Headquartered in Taiwan, we leverage the fast connectivity, stable local infrastructure, and tech-driven ecosystem to deliver world-class software solutions.

Clear Communication

Work with our selected project managers who keep communication clear and tasks on track.

Get Started with Transformative Software Development Solutions

Contact us today to explore how our blockchain development solutions can revolutionize your business. Let's embark on a transformative journey together.

Service Delivery Models

We offer flexible service delivery options. You can choose depending on your business needs, operational preferences, and budget requirements. Ensuring you get the right level of support exactly when and how you need it.

On-Site Maintenance

Dedicated technicians work directly at your business location, providing hands-on support and immediate physical access to your systems and infrastructure.

Remote Maintenance

Technical support provided entirely through secure internet connections, allowing technicians to access your systems remotely for troubleshooting, updates, and monitoring.

Hybrid Model

Strategic combination of remote and on-site services, where routine maintenance, monitoring, and minor issues are handled remotely, while complex problems, hardware installations, and strategic planning are addressed on-site.

Download Our Whitepaper

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Related Case Studies

AK Ski

Our client is a leading premium ski brand from Switzerland. The project entailed modernising their multilingual web presence, integrating new fashion business lines, and running ads on google / following up on their success

App Maintenance & Development for DeepBlu Diving Community

Our client is a diving community with its own diving-related products and a social media app. Our project entailed the maintenance and further development (enhancement) of the app, which was originally developed by a third party

KK Stream

The client is a well-known video and audio streaming manufacturer. The project requires the development of a multi-tenant architecture video and audio streaming rental platform.

Cashme

Our client is a leading Taiwan-based credit institution. The project entailed automating the credit approval processes, including the development of databases incorporating machine learning to automate the credit scoring process. In addition, an app was developed for applicants to apply for credits, upload their application data and documents, and to follow up on the status of their application

Salesforce Membership Software for Taiwan Media Company

Our client is a Taiwan Media & Entertainment company. The purpose of the project was to build a salesforce-based membership software, to manage site memberships in one place.

Did you know?

Maintaining software can use up to 60% of a company’s IT budget. Outsourcing can take you from just keeping the systems running to improving your business processes while maximising your financial performance. By acquiring offshore teams for maintenance, businesses save time, receive quality improvements and most importantly, save up to half of their allocated budget.

Complete Care For Your Software Systems.

Clients We’ve Worked With