We value your privacy and are committed to protecting all personal information we collect. By clicking the button, you agree to our use of cookies and to our Cookie Policy.

company logo
Plexstorm: Global Streaming Platform

Plexstorm: Global Streaming Platform

Plexstorm is a niche gaming-oriented video streaming and social networking platform based in Switzerland, serving an international audience. With over 100,000 registered users, the platform had a loyal but highly vocal community. However, after a period of technical neglect and lack of maintenance, the platform was plagued with unresolved bugs, missing features, and urgent support issues—especially around payments and user safety.

Type

Team augmentation, Maintenance

Industry

Media & Entertainment

Tools

Vue.js, NextJS, SQL, Rust

placeholder

Challenge

At the start of the project, we were presented with a complex, yet urgent situation:

  • Lack of Documentation: The development and architecture were poorly documented, making onboarding difficult.
  • Technological Complexity: The system involved a wide range of technologies—including Nuxt.js, Laravel, Vue.js, MySQL, REST APIs, WebSockets, and integrations with payment systems—making the learning curve steep.
  • Security Concerns: Real and claimed attacks on the system had damaged user trust.
  • Scalability Pressure: The site needed to serve thousands of concurrent users without downtime or slowdowns.
  • User Support Overload: A backlog of unresolved support tickets, many related to payments and user privacy, demanded immediate attention.
  • Hard-to-Reproduce Bugs: Several system issues occurred intermittently, making root cause analysis difficult.
placeholder

Solution

Our team of developers experienced in working on streaming platforms adopted a structured and strategic approach focused on stabilization, transparency, and regaining user trust:

  • Architecture Discovery: We gradually mapped and documented how different parts of the system worked together, focusing on end-to-end flow from frontend to backend.
  • Support Automation: We created admin tools to streamline support processes, reducing the burden on developers and allowing focus on bug fixing and feature delivery.
  • Security Overhaul: A thorough security audit was conducted to mitigate vulnerabilities and protect sensitive user data.
  • User Trust Restoration: Transparent updates, bug fixes, and feature rollouts were prioritized to signal to users that the platform was back under active development.
  • Team Augmentation: Expert developers were brought in to supplement the existing team, bringing fresh energy and specialized technical knowledge.
placeholder

Result

  • Within 8 weeks, our team fully understood and took over development of the system
  • Resolved dozens of long-standing bugs and support issues
  • Restored user trust by improving stability, security, and feature delivery
  • Built a foundation for scalable, ongoing development and maintenance

Screenshots

Recommended Case

What Our Clients Say

placeholder

Tailored Solutions for Your Business Needs

We understand that every business is unique, and that's why we take a customized approach to software development. Our team collaborates closely with you to identify your requirements, analyze your industry landscape, and design software solutions that align with your goals, ensuring a solution that fits your business like a glove.